Privacy Policy

1. Data Controller

Seven Lakes Aparthotel RTA
Strada Statale del Lago di Viverone, 24
10010 Burolo (TO), Italy
Email: info@7lakes.it

2. Purpose of Processing

The personal data you provide will be processed for the following purposes:

• Booking management: To process and manage your reservations at our facility
• Service communications: To send you information related to your booking and stay
• Customer support: To respond to your requests and provide assistance
• Legal compliance: To comply with legal and tax obligations

3. Legal Basis

The processing of your personal data is based on:

• Contract execution: For booking and stay management
• Legitimate interest: To improve our services and communicate with you
• Consent: For marketing purposes (only if explicitly requested)
• Legal obligation: To comply with current regulations

4. Types of Data Processed

We process the following types of personal data:

• Identification data: Name, surname, date of birth
• Contact data: Email address, postal address
• Booking data: Check-in/check-out dates, number of guests, preferences
• Payment data: Information related to payment methods (handled securely)

5. Data Retention

Your personal data will be retained for as long as necessary to:

• Manage your booking and stay
• Comply with accounting and tax obligations (10 years)
• Respond to any disputes or requests

6. Data Subject Rights

You have the right to:

• Access: Know if we process your data and obtain a copy
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request removal of your data
• Restriction: Limit processing in certain circumstances
• Portability: Receive your data in a structured format
• Objection: Object to processing for marketing purposes

7. Data Security

We adopt appropriate technical and organizational measures to protect your personal data from:

• Unauthorized access
• Unauthorized modification, disclosure or destruction
• Accidental loss

8. Data Transfers

Your personal data may be shared with:

• Service providers: For booking and payment management
• Competent authorities: When required by law
• Business partners: Only with your explicit consent

9. Cookies

We use only technical cookies necessary for the website's operation. For more information, please consult our Cookie Policy.

10. Contact

To exercise your rights or for any questions about privacy, you can contact us:

• Email: info@7lakes.it
• Mail: Seven Lakes Aparthotel RTA, Strada Statale del Lago di Viverone, 24, 10010 Burolo (TO), Italy

11. Privacy Policy Updates

We reserve the right to update this Privacy Policy. Changes will be published on this page with the update date.

Last update: December 2024